We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I am a current resident. Verification can help ensure real people write reviews about real companies. Troubleman Jay, thank you for sharing your positive experience! The worst management company ever! When I considered switching management of my townhouse to Great Jones, I checked reviews and at that time I saw a lot of negative reviews from tenants but not from landlords so I decided to give this company a try. Ive lived here 2 yrs and haved enjoyed my home! Please let us know if we can be of any additional assistance. Is that why the complaint was forwarded to you perhaps? I have reached out to them about this issue over and over again to only get responses Freon their 3party company stating they are waiting on GREAT ***** TO APPROVE the work order! We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. So residents can love where they live. We rented a property from Great Jones property management on Oct 27, 2018. I recently visited my property in person and saw the poor workmanship with my own eyes and provided a few sample pictures with this complaint. - The long vacancy period was not due to my refusal to reduce rent. In 2018, the company raised $8 million in Series A financing from Crossl Read More Contact Who is Great Jones Headquarters I don't know if Great Jones is in this fraudulentscheme but as my property manager it is their duty to verify completion of work. 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He got mad because we went just to tour the home, not fill out the application because we werent settling for anything quite yet which was VERY tempting considering how nice and cheap it was. Well guide you through the process. Now they are using those funds post management time frame to charge me for landscaping and utilities. I even had to request new pictures and still the quality was subpart compared to similar property managers because they sent out a construction person to take the pictures as most if not all of their staff are remote. Thats right they charging me fees when theyre no longer managing the property.This company has shown they are not only incompetent of effectively managing a property. We were never truly satisfied with their services but continued for sake of convenience. As resolution, I expect a refund for the services not rendered, mismanagement and the poor workmanship otherwise I will pursue other avenues for reparation. And in mid-2021, we joined forces with Roofstock, the leading online platform for single-family rental investing, to expand our services and provide access to new investment opportunities; learn more. Their driving purpose is to utilize technology to stay one step ahead of investors needs and positively affect their bottom line through never-before-seen efficiencies. Looking to rent? Great Jones is building the modern operating platform for the residential rental asset class. Attached are sample pictures showing the terrible workmanship including items that were never fixed yet they stated were. (15% of the annual rent) Rent, security and the broker's fee are generally due in the form of certified checks at lease signing. I will give great jones a chance to fix this the right way for once and be fair to good previous tenant that was treated wrong by you all. Name of the organization that made the acquisition, Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. Again, they were great on the rental but the customer service on fixing things is completely non reponsive. Stealing money from their client base. I had an anticipated move in date of the 19th of November. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We will reach out to you directly and do our best to resolve this with you. Heres my Work Order Number 298332-313933. I can't speak to anyone, nor get a straight answer from anyone at either Great Jones or maintenance. The issue here is not with scheduling no matter how you try to push it off as that. After the property sat vacant for nearly two weeks, the move out inspection was finally completed but was not at all thorough. It was founded by Jay Goldklang, Abigail Besdin, and David Diaz with offices in Florida, Indiana, and North Carolina. Thank you Great Jones! Please believe me when I say that every single 1 star review is absolutely true. The worst. I also paid my rent on time every month. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Vina, thank you for sharing your positive experience! One of their property managers wasted 2 weeks of my time having me view properties that already had current leases and failed to ever inform of it. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. So I left the property "Rent Ready". Types of diversity represented in an organization, specifically of those who are founding members, currently the CEO, or have check-writing abilities in an investment firm. leasing@greatjones.co or (239) 201-2164, Enter your rental property's zip code or city below, Or call us (866) 504-2251 to speak to a portfolio representative. I paid out of pocket to have the A/C repaired. Thank you for your candid feedback. Great Jones is a new, innovative property management company that brings together state-of-the-art technology with top-tier local service to deliver a superior property management experience to our clients and their residents. After multiple complaints from tenants and. Every time I email the last person I talked to, its a new person answering me and saying So-and-so is no longer with us, but Im new and I can help you! Believe all of the horrible reviews! Experience with shopping mall property management a plus. Hi Kaeleii Riser, we appreciate your honest review. To reach that potential, we are starting with modern, full-service, highly technology-fueled property management itself a $30-40 billion market, as well as the connective tissue to hundreds of. Active, Closed, Last funding round type (e.g. As a resident living in a property managed by this company I would like to express my complete and utter bewilderment by the lack of responsibility taken by this company to provide maintenance to the dwelling. I learned that most if not all of the Great Jones staff is not located in ******** so assume they sub-contract out all the work without verifying quality nor true completion of work. 176 total complaints in the last 3 years. Get qualified today to unlock your growth potential. I don't know if Great Jones is in this. This is the worst property management company. Whether you are new to the rental lifecycle or are an experienced landlord, you understand that renting a property can be a lot of work. Jessica is so experienced and knowledgeable, I am very impressed! BONUS: Have peace of mind in knowing this property is professionally managed by Great Jones Property Management. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. I have had 3 pipes break, which they did fix. The application fee costly $50. If you are a first time renter in New York and do not have a credit history in the United States, landlords might require an extra security deposit, a guarantor or rent paid up front. We use dedicated people and clever technology to safeguard our platform. My attorney has just started combing through their documents so we can sue them and has already found multiple errors where it is obvious they dont even know what South Carolina law is. They initially charged me close to $8,000 to get my property "************" and allegedly fixed a long list of issues which I recently learned many were not actually fixed. And They did not that in order. Yes you read me right! They lack communication between departments, which just leads to nothing happening until you pester them enough. But it also means being a full-time landlord fixing toilets, chasing rent, and spending nights and weekends responding to your residents. Contact our Indianapolis Leasing Team at leasing@greatjones.co. Enter your rental property's zip code or city below Zip code or city Get Started Or call us (866) 504-2251 to speak to a portfolio representative Prospective Owners Email hello@greatjones.co Services Pricing Locations Company Careers Search Rentals Help Blog Vendors Current Owners