with an electronic scanner. The customer service is very helpful, the app works great, I have always lost track of time when it came to writing letters, the hassle the time the paper the stamps the envelope making a trip to the post office just always seemed to get away from me Ill do it tomorrow or later and the guilt just piles up and your loved one feels abandoned and forgotten now with TextBehind, when you think of them , or see something that you want them to see or share your day or your smile with them , it is as quick as a simple text and a snap of your picture for them . LearnMore. Instead, you write to them through a company called TextBehind. This reply service is absolutely FREE and UNLIMITED.TextBehind is a secure nationwide communication service for families, friends and TextPals (pen pals) to consistently stay in touch with their incarcerated loved ones conveniently and affordably.- No more buying envelopes, stamps, paper, print photos or visit the post office and photo print shops. Beginning Oct. 18, mail to offenders in a state prison must be sent directly to a private company, TextBehind. Location of This Business. TextBehind connects you with every inmate across America using text messages with photos, custom greeting cards and electronic money orders. All general incoming correspondence will be destroyed after the 45-day retention unless otherwise instructed by DOC. From there, books and magazines will be delivered to inmates. Acceptable forms of photo ID include a driver's license . Business Started Locally: 2. The approved request with supporting documentation will be sent to the Mail Room approving the study or religious correspondence course, and information logged into OPUS under I51013 - SACRED TEXT STUDY (PT). to the Paper coated with liquid fentanyl, Suboxone, K2 or other controlled substance is hard to distinguish from regular paper. Box 247 Phoenix, MD 21131. If the inmate does not wish to appeal they can forward a cash slip with an addressed envelope to the mailroom within 15 working days from the denial to have the publication mailed out of the facility to friend or family member. I am completely grateful for this app right here. TextBehind - Inmate Text Messaging is an Android Social app developed by TextBehind, Inc and published on the Google play store. Original Transactional Documentation must be mailed to the attention of the facility Business Office at the institution where the inmate is housed and must identify the inmate by name and number. It will then be printed at the institution by the SCI mailroom staff and delivered to the inmate. More than 8,500 eBooks are available on inmate tablets. The SPC processes the following materials: *Specific religious items from approved vendors noted in the Religious Articles Catalog and ordered by inmates will be shipped to the respective SCI directly, not the Security Processing Center. The mail containing photographs will then be printed and delivered to the inmate by the facility mailroom. Photos will be printed in color. Why will the general incoming correspondence included with an official document be destroyed? All general incoming correspondence sent to an inmate must contain a You can write a letter, select a greeting card or upload your own photos and artwork. For more information, see the developers privacy policy. Customer service responds quickly. Please enable scripts and reload this page. All offender mail (paper and electronic) is addressed and delivered to TextBehind. The new system is expected to reduce mail delivery times to next-day delivery, once received by the company. As soon as we plug a hole in one area, offenders find a workaround. gates of lodore trip report; benjamin moore smokestack gray cabinets; what does sloth mean in the bible; sample complaint with multiple defendants; earl charles spencer net worth; text behind inmate mail. Inmates are not limited to the number of books they may purchase and/or receive; however, inmates are limited to the amount of property they may own at one time. All general incoming correspondence, including letters, pictures, greeting cards, children's drawings, etc., must be sent to and processed by Smart Communications. Yes. The smuggling of drugs into prisons is a nationwide problem, not just a North Carolina problem," Deen said. The safety and security of our prisons are always foremost, said Todd Ishee, Commissioner of Prisons. An unacceptable correspondence form will be issued to the inmate and a copy of the Notice of Unacceptable Correspondence form will be sent to the Security Office at the Facility and the sender of the correspondence. Wisconsin prison inmates will begin receiving photocopies of their mail next month as officials attempt to stem the flow of paper laced with drugs into correctional facilities. Public Records Requests (you will be leaving the official DOC website) . To help make a smooth transition: The old address will continue to accept and deliver inmate personal mail until Oct 31st. The prison mail room at that facility will print the pages and deliver them to the offender. ASQ provides custom statistical reports about the North Carolina offender population. - Mass communication photos added in inmate conversation - Improved loading inmate conversation- General bug fixes and improvements. family, friends and their incarcerated loved ones nationwide. Drugs are illegal and cause medical problems, violence and extortion of inmates in prison, Deen said. Please emailRA-CRMailProcedures@pa.gov for more information about the DOC's procedures with Official Documents. For best results the DOC recommends sending mail no larger than 8 by 11. If you prefer to send mail through the postal service, you will need to address it to the TextBehind facility in Maryland. This process is for transactional documentation only; inmates will not be permitted to keep original documentation sent through this process. For a list of facilities and physical addresses, click here. Privacy practices may vary, for example, based on the features you use or your age. Any attorney, court or non-attorney/court entity wishing to send privileged correspondence must Who can I reach out to? Photo Books, Yes, all photo copies of official documents are also held in the business office. yourself online, See Otherwise, the photo book will be destroyed. Phoenix, MD 21131. Why is the address for photographs from outside vendors different from photographs sent from a home address? Inmate account statements, with all transactions, are printed at the SCI monthly. Theres always the possibility that someonea staff member or an offenderis accidentally exposed to some dangerous substances, whether through breathing it in or its contact with skin, Ishee said. TextBehind was created to provide an easier, more affordable method of communication You can download the app and upload your own scans. At the facility, each photo book will be inspected to ensure the photos comply with DOC policy specifically, photographs containing obscenity, explicit sexual material or nudity, as outlined in the policy, are prohibited. Instead it will be sent to a third-party vendor and this venders title is TextBehind, she said. Downloading the app is free, but fees are charged (starting at 49 cents) to send content. The new mail process will also prevent drugs from entering the prisons in the form of paper coated in fentanyl, K2, Suboxone or other dangerous drugs. Unlimited inmate reply letters will be electronically delivered right to your smart phone and email address wherever you are in the world. Please provide the following information in your email: The DOC requires all publications be sent directly to the DOC's Security Processing Center (SPC), at this mailing address: Inmate name, Inmate #268 Bricker RoadBellefonte, PA 16823-1667. This reply service is absolutely FREE and UNLIMITED. The inmates State Identification (SID) number; The inmates facility acronym (see below) ; and. All rights reserved. Also customer service is amazing, any issues I have had they fix it immediately, never had any issues! Help Topics are updated frequently to provide you with the most relevant, and At the end of this 45 day period the photos will be securely destroyed. Once a photo book clears the Security Processing Center it is shipped to the State Correctional mailroom where the inmate is located. For consistency purposes and due to implemented offender mail procedures with TextBehind, the following procedures should be followed for offender requests to participate in a religious correspondence course, sacred text or Bible study. Upon arriving at Smart Communications, the mail will be opened and scanned into an electronic document. See information above on sending packages. Photographs containing obscenity, explicit sexual material, or nudity, as specified in Section 2 of the Please provide the following information in your email: All photographs need to be sent to the DOC's third-party mail vendor Smart Communications using the address format below: All photographs sent to an inmate mustcontain a full return address with a first and last name of the senderon the envelope. General incoming correspondence includes but is not limited to letters, greeting cards, pictures, children's drawings, etc. No, they just need to fit within the confines of the photo book and not exceed 25 pages in the book and a size not to exceed 8x11 inches. TextBehind will make copies of the contents letters, greeting cards, photos, artwork, etc. The prison mailroom prints approved pages and delivers them to the offender. 8. RGCI Annual Report. Copyright 2021 WEAU. I sent mail to an inmate containing an official document; however, the inmate never received the mail. Advocates have spoken out about concerns regarding privacy issues, the quality of scans, the disposal of mail, and the potential negative impact on incarcerated individuals mental health through the loss of social and emotional connections from written mail from loved ones while in prison. Official Documents are personal IDs, papers, or credentials which are issued by a government entity or financial institution for a citizen. 3 0 obj All general incoming correspondence and photographs will be destroyed after the 45-day retention unless otherwise instructed by DOC. The new policy also wont affect juvenile facilities according to the DOC. 214 West Jones St. Raleigh, Mailing Address: TextBehind will return mail that does not meet this standard.). RALEIGH, N.C. State prisons will transition next month to a new mail system in a bid to reduce contraband smuggling. Besides hiding contraband in prison mail, smugglers have learned to make the mail itself into a drug. How do I obtain a DOC Issued Attorney Control Number? A. S. Q. I have had no issues with using the app. Any photo book containing more than 25 pages will be denied by the facility mailroom. You have offenders struggling for control of the contraband trade. here to connect with a loved one, Visit useful content. Disciplinary infractions for substance possession and use by offenders dropped by 50% the year after the female facilities began using TextBehind, according to NCDPS. After 45 days, original mail will be destroyed. Weve also seen suboxone strips that have been placed between birthday cards or Christmas cards.. Inmate Name/Inmate Number. Name of Prison (do not abbreviate) These are hazardous to breathe or even to touch. This is the first time I ever used this format, but it was helpful and successful. Prisons officials said contraband smuggling is the main reason to contract with the Maryland-based company. No, the DOC requires all photo books be soft-cover. Center. Starting Dec. 6, people will send personal mail to inmates to TextBehind. Draft your letter and choose whether or not you wish to send a photo. Beginning Oct. 18, mail to offenders in a state prison must be sent directly to a private company, TextBehind. Original photographs should not be sent to Smart Communications or any State Correctional Institution. All general incoming correspondence needs to be sent to the DOC's third-party mail vendor Smart Communications at the address below: Smart Communications/PA DOCInmate Name/Inmate NumberInstitutionPO Box 33028St Petersburg, Florida 33733. BOCM Annual Report. Yes, please scroll down to the photo book portion of this webpage for more information about the DOC's photo books policies and procedures. "This is a constant battle, fought daily. 10. The electronic document will then be made available to the facility mailroom for printing. So far so good! I have more questions about sending Original Transactional Documentation to an inmate. Green sheets, home plans and other time sensitive matters will not be delayed. BBB File Opened: 3/13/2015. A return name and address must appear on the envelope. Smart Communications will forward all official documents to the SCI business office where the inmate is located. Prison systems across the country have transitioned to digital mail over the past few years, including West Virginia, Pennsylvania, Louisiana, Wyoming, Colorado and Arkansas, according to NCDPS. Do not include the following items in a letter, or the letter will be returned to sender: No. Copyright 2023 Apple Inc. All rights reserved. endobj Under the new system inmates will receive copies of the letters sent to them. The original mail containing photographs will be securely stored for 45 days. Corrections1 is revolutionizing the way in which the corrections community finds relevant news, What happens if I mail an official document to Smart Communications? A lock icon or https:// means youve safely connected to the official website. How can inmates purchase books/publications for themselves? Choose the Send a Personalized Letter option. The DOC requires all photo books sent to inmates must have a soft cover and are limited to a maximum of 26pages and a size not to exceed 8x11 inches. Book donation organizations will process donated books to individual inmates as they have done in the past (prior to the lockdown). This is the business there in and contracted with the North Carolina Prison system to intercept mail and check for contraband. Not all incidents were caused by drugs smuggled in on paper but it has become a common problem. Questions about the DOCs mail procedures can be emailed to, contain a full return address with a first and last name of the sender, Miscellaneous Frequently Asked Questions, DC-ADM 803, Inmate Mail and Incoming Publications Procedures Manual, completing the online Control Number Request Form, Social Media Abuse: ra-crbiisocialmediac@pa.gov, Smart Communications processes all general incoming correspondence. Address envelopes this way, or they will be returned: Offender Name and Offender OPUS Number An application must be completed for each adult and each minor who will attend a visiting session. Prison drug smugglers often coat paper with liquid forms of fentanyl, Suboxone, K2, LSD and other deadly drugs. Numerous jails nationwide have done so as well through several digital-mail delivery businesses. Inmate Name and Opus Number Postal Service, TextBehind offers an app for smartphone or computer. The DOC said its seeing an increase in synthetic cannabinoids, such as K2, being sprayed on envelopes and the mail inside them. Effective immediately, all personal inmate mail should be sent to the following new address: P.O. All mail sent to an inmate at the Forsyth County Detention Center must include the sender's name and mailing address in the top left corner of the envelope or postcard. It has gained around 10000 installs so far, with an average rating of 4.0 out of 5 in the play store. Such mailings must be clearly marked as legal mail and will be inspected by Prisons mail handlers at the facility. TextBehind also offers an app for people who are comfortable submitting letters by smartphone or computer and uploading photos to send. text behind inmate mail. Years in Business: 8. Business Started: 7/25/2014. If more than 25 photos are contained within one mailing, they will be confiscated. Smart Communications will continue to forward all official documents they receive to central office for proper distribution to the institution's business offices. Any other forms of general incoming correspondence, like letters, pictures, greeting cards, children's drawings, etc., that are included with an official document sent directly to the institution's business office are prohibited. It must also contain the full and correct inmate name and inmate number on the envelope. What happens if I send a photo book with more than 25 photos? 0. The developer does not collect any data from this app. This video shows the overall TextBehind Inmate Mail Service that includes sending and receiving various types of communications to your incarcerated loved on. A control number will be issued upon request bycompleting the online Control Number Request Form. TextBehind, Inc published TextBehind - Inmate Text Messaging for Android operating system mobile devices, but it is possible to download and install TextBehind - Inmate Text Messaging for PC or Computer with operating systems such as Windows 7, 8, 8.1, 10 and Mac. Each scan costs 49 cents. It can take 6-8 days for inmates to receive their mail. This helps reduce the volume of drugs and contraband entering prisons. Mailroom staff can accidentally be exposed to the drugs by touching the paper or breathing the fumes. All publications need to be sent to the DOCs Security Processing Center. ASQ is a tool developed by the Analysis, Programming, and Policy Section of the Division of Adult Correction and Juvenile Justice. TextBehind will return all packages to the sender. TextBehind was created to provide an easier, more affordable method of communication to the family, friends and their incarcerated loved ones nationwide. A photo book is a customizable publication, ordered and delivered through an original/ third party vendor, which contains personal photos. In addition to processing mail sent through the U.S. Photographs are limited to 25 photos per mailing. Facilities receiving publications that are addressed to a specific state prison rather than to the SPC will be returned to the sender. 1. Yes. TextBehind offers an app for smartphones and computers. 6776 Reisterstown Road, Baltimore, MD 21215 What should I do? Communications Office. originate directly from an original source/third-party vendor. The application is mailed to the inmate, but it does not need to be an original document. This web page is dedicated to keeping the public informed with the most up to date policies and procedures regarding all of our mail procedures. Once we figured it out this app was very helpful. trader joe's marlborough sauvignon blanc tickets for chelsea flower show 2022 text behind inmate mail. All publications remain subject to review by the IPRC and must comply with theDC-ADM 803. Text Behind processes all mail sent to offenders in North Carolina prisons. You must write out the inmates name and their opus number. MADISON , Wis. (WEAU) - The Wisconsin Department of Corrections (DOC) is taking action after it said theres an increase an increase in drugs coming into prisons through mail. Text Behind processes all mail sent to offenders in North Carolina prisons. How do I obtain the secondary Authentication Number? DCI Annual Report. Official Documents include but are not limited to: All official documents can be mailed directly to the institution address where the inmate is housed using the address format below: Attn: Business Office Inmate name/inmate number InstitutionAddress Line #1City, State Zip Code. No. Executive Leadership. Publications sent to the Smart Communications will be returned to the sender. When mailing a letter or postcard to an inmate, please address your mail as follows: Inmate's First and Last Name 201 North Church Street Winston-Salem, NC 27101. Postal Service. "It is unfortunate that the actions of a relative few have created a situation in which offenders will no longer be able to touch the original of a paper letter, a handwritten greeting card or their kids' artwork. 7. Family members may not order religious items for inmates. Over the same period, the mens prisons recorded 568 cases of drugs or paraphernalia caught by mailroom staff.
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