CB2 Sale: Furniture Deals & Home Decor Discounts. Turns out the delivery team forgot to bring and install the piece that holds it all together. Last night I was invited to the grand opening and it was awesome! Music too loud. When dealing with this company, you either get a completely knowledgeable person or an incredibly incompetent one. Composed of prints, photography, paintings and wall sculptures, Crate & Barrel Wall art is the kind of artwork that will fade pleasantly into the background while undetectably setting a mood. Finally asked a checkout person who rudely told me, "I'm helping someone else." The quality of everything purchased was sturdy and you can tell it is made well. I am dissatisfied with the quality of the product and to be honest I do not feel that It is worth the price tag. Afterwards, we compared prices to a similar pillow cover at Anthropologie and it was $300! The rug is great, rolled out without wonky corners, and looks just brilliant in my home. I was on hold for a CB2 customer representative for a little over 40 minutes. The tone of his voice was the most upsetting , he started throwing policies at me , about re-scheduling last min, which I completely understand , and would have accepted it also , had his tone not been to authoritative/loathing. Also, all the sales associates are always friendly and very helpful. $4,196.00 kids Walnut Wood and White Mid-Century 4-Cube Cubby Bookcase $299.00 kids Parke White Wood 4-Shelf Bookcase $599.00 BEST VALUE Cavett Leather Wood Frame Accent Chair $1,299.00 Petrie Midcentury Apartment Sofa $1,799.00 If it wasn't for my girlfriend I would've cancelled the whole order. I had the best customer service experience I have ever had with an associate named Cameron at this store. As for customer service, I've not had any issues but the staff isn't remarkable in a way that I'd rave about customer service. They fix my bill and she hands it and says "here you go". Reasonably priced items. Lucky me, CB2 had it all thought out. Take advantage of CB2 coupon codes and discount codes to best deals on home goods and furniture. When I called today, Monday, to ask if they had shipped my items, again this lady, K, answered I recognized her voice. Follow up review: ******DO NOT ORDER FROM THIS COMPANY***** This company does not have it's sih together. I parked in their lot and went to get coffee across the street quickly before going into the store. Really love how update they are with the designs. Or just go to Crate & Barrel and pay a little more for good, quality stuff! I had a reward certificate that I wanted to use and the cashier (incorrectly) informed us that they expire within 90 days, so we weren't able to use it. I was informed brackets should have been installed on the final piece of the couch and they would immediately set that up to me installed on the couch for me at check out. View Terms & Needless to say, with the mirror being almost as tall as me, before I even got to my car I tripped on it and completely smashed it. The appointment day came, two men handed my boyfriend a bag of metal and left. Privacy Policy and The style is still Crate & Barrel-but a more sleek-urban chic! As Crate & Barrels resident kids line, Land of Nod provides playful and trendy furniture thats ingeniously designed to transition from babyhood to the tween years and beyond. But the staff are super nice and I love that they have a pick up door in back so you aren't struggling to carry heavy items/furniture to your far away, uptown parking spot. Props to the friendly staff for making my day! It looked great and I ordered 9 of them! Just throw the whole store away! For one low, flat fee per trip, we will deliver every piece of furniture in your order regardless of the number of items. list of cookies. Fine! I waited a few minutes, before i realized she was not coming back, so i went and sought help at the register. They have interesting furniture and items inside if you are looking for something different. Cb2: asks for item through the radio, and surpriseeeee!!! Herman Miller. "So you have a floor model of something that you don't have to sell?" Clearance $46.00 reg. On the other hand..my delivery date was pushed back twice. I have yet to hear anything. Even their shipping bags are designed to be easily carried- no detail is overlooked. I've bought a lot so far, and have gotten a lot of free reward credit from them!! When I bought they told me they had 6 in stock. $2,199. We hauled it home ourselves and opened the box with joy - and then it struck us with disappointment. If I wanted that answer I wouldn't have asked someones opinion. $100 gift card doesn't make an empty living room for the summer any better. Good quality and a reasonable price I would recommend Scandinavian Design out in Roseville. So go ahead and check this place out, I guarantee you'll leave with at least 3 things! Staff were super helpful and friendly (even helped me load the desks into my vehicle) and the validated parking is a plus. If they weren't there, the rest of the staff was competent. All furniture look pretty good, so I decided to buy some here. Crate & Barrel curtains are beloved for their simplicity, and for good reasontheyre the kind of curtains that youll own for a lifetime, capable of sashaying from one room to the next, or enduring a move from a city apartment to a country house. She was nice and apologetic enough but the whole transaction took a lifetime. You didn't make any offers to resolve the problem with the very expensive mirror so I'm not convinced that anything will change with customer service @ Berkeley's CB2. If you can catch a seasonal sale, you're even in better luck. I did like how this store is located right by the CTA Red Line so it makes traveling from downtown to this store pretty easy. They even offer some furniture for college students. THE FURNITURE SALE (PRICES AS MARKED) Salon 6-Piece L-Shaped Brown Leather Sectional Sofa. Starting at your typical West Elm at Mid-Low, or Crate and Barrel maybe towards Mid-High. A few months went by and I realized they never credited me the $. CB2, Crate and Barrels sister line, takes a fashion-forward approach to design, integrating trends in a bolder way than Crate and Barrel. The size of the pillows seem to be larger and don't fit properly against the frame. All of their furniture is well made. Called again. I bought spares, accounting for future breakage. So helpful that I spend $150 on some rando stuff I don't really need! Definitely the last time I'm shopping here or online. A unique blend of modern as well as contemporary. Yes Cb2 is very cute but not worth the headache. Prefer a bed in the guest room? Like all things you read on the Internet, understand there is no better judge than yourself. The loud music is a distraction. So we decided to get the dressers and bed stands and change the handles out. This location has no dedicated parking so taking the free Circulator bus from Union Station, Dupont Circle, and other points east is your best option. It was absolutely dreadful. My 3-star rating was because Melanie and Michael, the returns person, made the transaction as smooth as possible. Literally I had no opportunity to discuss this with them cause they disappeared in the second. On a recent trip, we found a beautiful pillow cover for $40. Most of the big pieces remain in the same location! CB2 Sayulita Lounge Chair. $4,496.00. All of my stuff is great quality for the price. Also? Fine, the desk is delivered a few weeks later then promised but that's ok, it's a nice desk. I bought several items here: a beautiful decanter that complimented my home bar perfectly. We were under the assumption that we would need to be home on 11/16 to receive the delivery for the past 6 days, and now our schedules will need to be rearranged. I also purchased several wall ledges in black for my home office and in silver and gold for my living room. Plenty of nice plateware and friendly faces at Sur La Table and Williams Sonoma no need to return. And also could occasionally buy accessories as gifts for friends I have bought from CB2's catalog quite a bit, And was very excited when the store opened. Crate & Barrel mirrors come in virtually every shape, from circle to square to starburst. I bought a 5 x 8' rug online and it was on backorder. FIVE stars. I purchased all of my kitchenware, glasses, wine classes, flatware etc. I don't love shopping but these ladies made it fun. Incredibly awful customer service. But when I carried it to the sales desk, I was told I could not buy it. Arrival day comes. I wish I could move in! I called in February and said they're not sure so they'll call me when it arrives. We waited for over 30mins in store, literally walking around trying to find someone to help us purchase an item. I'm a little bummed out to see the poor reviews of my favorite store CB2. One particular male gentleman, also on his mobile, actually scribbled 'CLOSED' on a piece of paper and held it up for me to read instead of coming near the door or even answering the door at all. Ordered a couch for June 28th. I absolutely LOVE my new comforter. Terrible after-sales service. We love everything we've gotten so far. We paid. When it arrived, I received daily emails reminding me I had 14 days to pick it up. I have cancelled all of my orders and will not be tempted by the forbidden fruits of CB2.. Me: 1. Just browse through the "Free Shipping" category in the sale section. they have risen significantly from a few years ago while in NYC. We bought 3 furnitures from store, and turned out 3 of them had different defects. Then she rings up everything without discount to which I point out and she mentions it to another colleague and he confirms it should be applied. It was sold standard in a black and white material that didn't go well with our decor, so we chose a color from the swatches provided. The designers and buyers have an exceptional eye for on-trend furniture,rugs,knick knacks and rugs. ***Update Number 2*** I have followed through with my end, contacting Crate and Barrel's customer service providing all details, they told me since it was an in store purchase that the store would contact me within 48 hours. $13,494.00. I ordered a "ready to ship" couch in November, have had delivery scheduled and then canceled twice, and still no sign of the couch. What I found was disappointment, practically everything was too modern with not enough functionality. No follow through once they have your money. Attended to a presentation about fashion and right after I walked around and saw many nice things to consider. This is not traditional furniture and many of the pieces highlight The artist, designer or maker. Some links on Slumber Search are referral links. Stay away. I'd say it's a definite step up from IKEA in quality and the design seems to be a little more thoughtful and planned out. To avoid delivery charges, as they only had a few in stock, I was able to order to the store so I can pick it up there. CB2 is a fun place to wander around to get ideas for your home and is reasonably priced if you want to do some serious decorating and not have your house look like an IKEA showroom. 2 months and these guys can't figure out how to deliver a table A TABLE on time? The prices are some higher than expected but others are very reasonable due to the craftsmanship. The salespeople are always very helpful with any questions or concerns you might have. CB2 Holden Two Piece Tufted Sectional . This was going to be the perfect shopping experience for my new place! Around May 18 I get a message saying, your table will not be delivered. My orders were all for furnishing a new temporary apartment (aka I dropped some real cash there) and all the Cb2 furniture I ordered was awesome, comfortable and cute. And, as you're browsing our collection, be assured that you're only looking at hand-vetted, designer-grade items. Noticed a nice sheepskin rug/pelt that was draped over a chair in the window last week. A small silver wall pocket that was great to put keys in. So to get someone's attention, I had to wait in the checkout line. . Before visiting there Georgetown store, I researched things I wanted online first. To which I'm told once again that on custom ordered pieces there is only a partial refund. Traveled to the DC location to test the furniture advertised online before purchase. Never miss new arrivals matching exactly what youre looking for! May all benefit! I'll update if I hear from someone. Turns out the mirror was packed in a wooden crate. CB2 offers shoppers looking for a new lighting fixture or lamp over 150+ options to brighten up any room. Overall, customers seem to be very happy with the pretty design options available to them, but there has also been some feedback about the perceived quality for certain rugs when compared to their price, and some rugs not being pet-proof. In fact, Crate & Barrel rugs are so versatile that even a novice will have an easy time syncing them up with furniture. One recent exceptional anecdote: In April I purchased a large, heavy $300 mirror from them in preparation to decorate the house I was moving into. Stay away from this place. The staff was friendly and helpful. Feel like you're living the high life with modern living room furniture. Seriously? $52.95. She then went above and beyond by calling me back with advising me of the order #'s and when I should expect the items. cb2 is a joke! This store has everything from furniture, to the smallest accessories. With the dining chairs, customers again mention that they love the way the pieces look, however, some shoppers also mentioned that certain models seemed unstable or uncomfortable to sit in. I understand special order items take a while to order. I recently bought a couch from CB2. Beldock, Kristen On the hunt for something specific like a used Crate and Barrel couch? I fine to wait for an item to be in stock, but accurate delivery/stock dates are nonexistent and CB2 doesn't seem to care. I like what CB2 brings to the furniture game. Crate and Barrel/Pottery Barn is more for people who own large homes/mansions, and also farmhouse/barn-like furniture (not all, but generally), which is why I lean away from them. list of cookies. I look forward to going back during the work week! I've called and complained multiple times to the store and they assured me the manager would call back. Thus 2 stars. There are so many other stores with better customer service and return policy's. With chic designs and a bit more moderate prices, CB2 is distinguishing itself as a younger and more updated sibling of Crate & Barrel.Customers appreciate the fresh styling that CB2 has to offer and can find design inspiration in their catalog. Both times the delivery guys were very professional and made sure I knew which items I was receiving. I also like how their furniture is decently priced. More of a showroom. After being told last week that the bed would be in stock on 7th August, I just got off the phone with them and now it's looking to be in stock "vaguely late August to early September". People are friendly and willing to help. When she tells me that the faux ones start at $129 (for about a 3'x5' size), I comment that it probably won't work for me, given that I just bought a 6' long one for $99 at Costco. No greeting, no hello, not even a smile - it's as if they saw me and just looked past me. Avoid Dell. services, you're letting us know that you've read and agree to the changes. There is something to appreciate about balance in design and use. She even followed up with me after the delivery date to check if I was happy with the furniture. Sometimes it's hard to tell until you lift a sticker and get the shock that a simple acrylic stand is $300. Rude and unprofessional, and if you are in luck, she might lecture you on how to shop (i.e you aren't allowed to change your mind). Unfortunately they had no opportunity to send me somebody on the same day so I had to assemble it by myself. I hope the company can take it more seriously. Other buyers mention some longevity issues with the sofas and sectionals. I was told that I should get it by the end of March and they would let me know if any more issue. When I moved to Arlington and began purchasing home goods I immediately thought CB2. are fair to somewhat expensive depending on the particular piece. Over two months since I've purchased the desk the replacement one arrives and I'm all set to assemble the desk and start to using what I've paid for nope. Check your text messages & reply "Y" to receive your discount code. We'll go through a few of their most popular searches below. Privacy. THE MATERIAL IN THIER SOFA STAINS FROM WATER. Msg and data rates may apply. CB2. Also we clearly asked if we could use a coupon on a sale item and Sidney said yes, but changed his mind when the transaction wouldn't go through. AGAIN, I had to speak up and say I was in a hurry and to please help make the transaction go faster, and to find the items that she could not scan in. Alas, I need to cancel my work appt and be at home now, for CB2 to arrive. Not even an apology from the team at the store, just a simple " we will send an email & get back to you", Great shopping experience. If you want to update your home, look no further than CB2 for inspiration. But I love that they have a nice place for me to sit while he shops. After looking and trying all the couches in the store, me and my boyfriend decided on one. We went in to pick up things we ordered online including a Stilt High Dining Table. Inside it's pretty cool. I would normally give this store 4 stars, as the price for some of their items is a bit much. Don't contact me unless you plan on providing better service. Because now due to your lack of diligence someone who gifted us off your website will not get a thank you. He did and was told someone would be in touch within 48 hours. You name it, I've probably purchased it. What? Final Sale. Save yourself the trip and just ship/return via their website. I can always go to get decorating ideas or augment my serving pieces that will please the eyes and my wallet. I will never, ever buy anything from these guys again. Customer service was a hit or miss depending on who you were dealing with. I proceed to walk to the register to ask someone else, when I see the girl that was "helping" me: Me: oh hey, so where is my clock? I have bought several things from cb2 including their Marta glassware. $304. While the makeshift fixtures didnt stick, the name didas did Crate & Barrels cool, modern take on home dcor basics. We love the style of CB2 and we were super excited to see that they had opened a store in Denver, but when we went to check it out and a sales woman with short blonde hair and glasses glared us down and kept pacing back and forth past us the entire time we were in the store because our two year old was with us. They definitely stand out and don't seem to be one of the many at other furniture stores. I also found an online only fire pit I wanted to buy, and they let me order it to the store to avoid those shipping costs! I'm a designer and have made many client purchases through the Denver store and the staff has CONSISTENTLY been accommodating, helpful, friendly.. just an overall pleasure to work with and be around. I love CB2's stuff, but if I could give this store negative stars I would. Of course by this time it was 9pm so when I called back I got the voicemail, serious motivation this lady has. I've long admired the pieces that CB2 carries only and was very excited to finally visit an actual store. New Vaneri 4-Piece L-Shaped Light Grey Corduroy Armless Sectional Sofa. I feel welcome and not like an outsider if I don't make a purchase. CB2 dining chairs range from $90 to $900 and match their dining table options in uniqueness of design. Ordered several pieces for my new condo. I have to say, the old dining table we had was from crate and barrel so we decided to get another one from them (this time CB2) I have another big order coming from crate and barrel and I feel like they don't deserve my business. (Th-Sat, Mondays) Dennis is who I aspire to meet at every store I shop at. My plates easily cracked and broke. Luckily the two stores are not too far from each other. This is definitely a fun store to pop into if you're looking for a modern piece for your home. No matter what your WFH space looks like, having some cool furniture to work at makes Monday mornings a little easier. Design, Matthew I stopped by Cb2 today to pick up a pouf for my apt. We returned a bike rack and instead of having the entire credit go back on the credit card, they gave us back 30 cents in cash and the rest on the card. $1,499.00 Final Sale Faye Sofa Clearance $1,349.97 reg. The handles on the dressers are 3", but the centers are 2.75". I bought a bed and dresser in this store (good news that they deliver on the next day!) It felt like I was invisible in this store. Not ideal but that was something we could deal with. I would give 0 star if I could. Depending on where you look, you can save $100s for higher quality pieces that can fit even the most unique style.If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2023 Furniture Stores.or jump right into our top online furniture alternative, Scandinavian Designs. "TOMMY" also mentioned that because I was re-scheduling , my delivery would now be delayed for several weeks at first , which made me prompt like, because I am re-scheduling, I need to wait another 2 weeks. Someone ought to tell the corporate people that this is no way to run a business. First, the floor lamp had defected dimmer.
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