I called many many times and was told the same line. Michelle and Colleen put up with my crazy over shipping dates and times and making sure I would be home when my loveseat arrived. I just got my couch and it has been great! Beautiful color, super comfortable. Otherwise the set up was pretty straightforward. And the chair is wide enough to accommodate two meaning you can't use both arm rests simultaneously. Let me compile a quick list/. THAT BEING SAID, the customer service representatives with Edloe Finch/Albany Park are STELLAR. The center support leg doesn't reach the ground on the main sofa stretch and the screws are pretty much impossible to put in without a drill, once I was able to connect the sections the two backs don't line up. This Albany Ottoman Park sofa is supported by a kiln-dried frame and is cushioned soft, feather-fiber blend pillows. You can also choose what leg style you would prefer, with a range of finishes from walnut to gold metal. See my final verdict below. My husband and I are very happy with our sectional. Not exactly as advertised, but pretty great! Suspiciously, their website doesnt allow you to sort reviews so you can read the not so good ones - so all you see are these reviews that rave about the chair (Park) being super comfy. The center of the sofa is significantly more worn in than the sides after just over 5 months of wear. Beautiful, sturdy. So spacious and comfortable. The couch arrived on time, but it was not an easy set up. We bought the pit sectional, thinking we would use it as pictured as a pit but ended up changing the configuration to make a ginormous L-shaped sectional and we could not be happier. Not sure where it came from, its barely noticeable. I am a little disappointed in 2 things. I hope we get a lot of time out of it because the look and functionality is perfect. I did have one issue aligning them but once I figured it out it was a breeze. After a quick roam around the web, I found a generally positive customer response. I was worried if it was going to be unstable with such easy assembly but it's been extremely solid. It is the centerpiece of my living room! We are so happy we invested in it. My mother loves her sofa. There was a winter storm on the day my couch was scheduled to arriveso it was delayed again. The cushions are perfectfirm enough but still soft and comfortable. Shipping/delivery was super easy and took about a month from date of purchase (not bad for furniture). Our Kova Pit couch is second to none, from price compared to competitors, to ease of installation, to comfortability this couch is a must have and worth the wait for delivery. There have been many a days that I have fallen asleep on it and woke up feeling fine. Slumber Search is supported by readers. Quick responses every time I emailed. Love the brass legs. We ordered this couch and was supposed to get it beginning of December 2020 but didnt get it until end of January 2021. We use it for blankets. Check out the picture for size comparison, we are pretty big people (I am 5'8, husband is 6'5) and I was worried this would be too tiny, but its definitely not. The delivery took forever so add a few weeks to whenever they say it will be delivered. The only reason I'm not giving 5-stars is because the delivery process had some hiccups, it arrived too late and caused a lot of frustration. It's been a statement/focal point in my new home and everyone who has visited has commented on it. Also, the process of sliding the pieces together is simple but that doesn't make it easy. It looks good and it feels better. It is a great piece! Albany Park. They keep asking what parts are damaged, even though we have told that several times. A great place to lounge. Its soft and easy to put together. Also the dog hair slides right off the velvet!! Love it! Thanks Albany Park! Shopping for home decor is no cakewalk, which is why after considering everything in this Albany furniture review, I recommend this brand to anyone frustrated with the traditional process. Its beautiful- much nicer than expected and great quality. I love that the material can be easily spot cleaned and it goes perfectly with my aesthetic. Its a perfect size for what I wanted. The print looks exactly like the photos; the colors are true, and the fabric is soft, luxe velvet. Also everything is washable. Hope to get more items to match and in time more for other rooms. Be advised you definitely need a power tool to get the screws in for the brackets on the bottom of the sectionals. I am so incredibly pleased with this couch! Not only is it the most comfortable piece of furniture I've ever encountered, it's also gorgeous. We unbox, setup, and test the Albany Park Sofa. My kids love this addition to our home so much! I ordered couches on May 28th, 2022. The couch came in boxes that were easy enough to move up a spiral staircase with two people. Shopping pretty much anywhere else and expecting anything new and refreshing is next to impossible, at least here in Michigan. Its a little more firm than I was expecting but I really like it and its a beautiful addition to my bedroom. It looks great in my living room and its the first thing people comment on when they walk into my house. The back cushions are reversible, removable, and fully upholstered. We received the Park Sectional, and we were underwhelmed. Get it now. I was REALLY glad to see that Ethan Allan sofa go out the door after I got my Albany Park sofa. And as an animal lover, I could not be more thrilled with the gorgeous, incredible quality vegan leather. It's oversized and both my grandsons can snuggle in with me when I read to them. Albany Park is a furniture company that offers modern, versatile, and affordable furniture designed for urban dwellers and small-space living. We are over the move with it! And the customer service is amazing! Another great feature, I think I can take it apart if I move again, and move it BY MYSELF! Its amazing when furniture can be used as an expression of life and enhance your everyday experience positively! Since my chair has arrived I've recommended Albany Park to anyone looking for quality furniture and I recommend that you consider them too! Comfy and stylish, we're super happy with our Park Sofa! We are not all visual learners. I was able to assemble the sofa on my own. Love it! I remove the back and side cushions and have a 72 x 30 bed. The fabric is such a great quality and the color is exactly what I hoped for. They also sell ottomans that match their seating selection. My apartment is small so having a comfy sofa is a huge plus. Great customer service, and amazing couch! I'm wondering if anyone else has experienced this firmness with this couch and if it has gotten plusher over time and frequent use? Albany Park focuses on providing high quality and durable sofas for the price, and they deliver on that mission. Best dang sofa weve ever brought! It was almost 3 weeks out but I was ok 2. This couch is it! I am so glad I got it. We are obsessed! The dog can jump on it and jump off it with no issues. While furniture shopping isnt exactly a walk in the park, it doesnt have to be a headache, either. took care great care of the issue and I am super happy with the purchase! Sit up, Lie down, cuddle or separte this sofa holds it own. "we are a small business and sometimes it just takes longer. Fast Delivery to: 67346. I asked my husband if he signed for it and he said no but he had seen a large delivery truck down the street. Great media room couch for us to lounge and watch movies on. Its not the most comfortable sofa Ive ever sat on and is extremely squeaky according to my ten-year-old who cannot sit still anyway. Its exactly what we were looking for! Albany Armchair from $649 . Although it's normally $1,029.00, 1 Stop Bedrooms has marked the bed down to $782. Any tips on how to care for the vegan leather? The boxes were also relatively beat up (actual holes) which had me worried, but the pieces inside were well packed with reinforced corners and foam covering so there wasn't any damage. We purchased the green velvet. And you can adjust it and reshape it after you've already put it together due to the locking/unlocking mechanisms. Its comfortable, cute and a perfect size for my apartment. I love the texture of the fabric and how large the sectional part is! But I set it up yesterday and it's not nearly as easy as they say it is. Thank you to Albany Park for the phenomenal team of customer care and for making the most beautiful couch! Shipped an "Albany Sofa" to me with a warped left arm. Deliver the rest - I have kids and no furniture so I wanted to get the delivery, would like to have comfortable arrangement. I love that we were able to purchase from such a small company and get such a high quality piece of furniture. Honestly, Im quite proud of it and get many compliments on the color. The blue velvet is so rich and luxurious! Love love love this couch! We've not had the couch for very long and were contemplating ordering a second, though are not certain we can if it's this sensitive. Each piece of the sectional came in it's own box (so there are several boxes). By far the most comfortable (and gorgeous) chair I have ever owned. We have two dogs, so we needed durable and dog-friendly, and so far, this sofa is really easy to clean and not showing any signs of wear and tear (and the dogs are on it a LOT). I love the chair and ottoman. I went with the charcoal fabric because of my little house mate. And this has been so easy. One furniture item that Sharpton says she can't live without . I was so worried about purchasing sight unseen but honestly its exactly what we wanted. But also because it is so comfy. Anyway, it was super easy to put together once I found the instructions on the website (note a few steps are missing, but are easy enough to figure out with context clues). It isn't very soft and isn't supper comfy but gets the job done and is very big. We bought the Park Sofa, Chair, and ottoman and could not be happier with the purchase! In fact, Im kind of partial to them. During the day I actually stop and daydream about coming home and being enveloped by my Kova. Also the customer service was excellent and replied to my questions literally within minutes. Its proportioned well and wide enough to lounge around and take naps on and the vegan leather feels quality! Made out of comfortable, high resiliency foam wrapped in synthetic fibers, you can get this $797 Park Armchair for a bargain at $595. We cant really afford to go back and forth with furniture, paying return shipping and restocking fees. The upholstery is easy to wipe off and vacuum, and is a beautiful color. It makes me so happy to look at everyday! Overall Id say its an okay couch, but I wouldnt purchase from Albany park again. This is by far my favorite piece in my home and everyone who walks through my door or sees this in a photo immediately brings it up. The cushions do need fluffed, but I knew that ahead of time. Couldnt be happier with this purchase. Best couch I have ever owned! TO BE CLEAR - Our issue is not the month long delivery wait, rather the promises we were told earlier in the timeline that left us expecting a couch in just a few days. Depending on where you look, you can save $100s for higher quality pieces that can fit even the most unique style.If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2023 Furniture Stores. I'm very happy with our purchase! Its big and comfortable and the shipping and assembly were a breeze. We looked for a couch for 6 months and were honestly about to give up because of the bad experiences we kept having with big name furniture stores. I was worried about the box sizes, and rightfully so, they were HUGE. May all benefit! So maybe that hole is attracting the cats. Only thing I would say is, the cushions don't attach to the couch frame so they do slide around. I didn't think it was possible to find the perfect sofa for a living room with all of these separate, distinct styles. Couldn't be better! The couch is everything I wanted and I'd definitely recommend it. The shipment was delayed by a week the shipping company called to reschedule the delivery date and said they would call back if it was delayed again. Its in a open floor plan so everyone can see it as it isnt against a wall. I fell in love with the fabric print because it's beautiful and goes well with my colorful maximalist aesthetic; it was really cool reading about how the print is inspired by the CEO's Nigerian heritage. I called multiple times back and forth between the logistics company Metropolitan and Albany Park to request for partial delivery - after all things happen and if you don't have 2 of the 8 pieces, I can understand. This couch was absolutely one of my favorite purchases Ive made in my 25 years of life. The quality is unmatched. The Kova line offers velvet and plush fabric upholstery for added softness. It is perfect for our small living room space. This works but its just ok. I should have sent it back but I hate the hassle of it. We bought the park sectional in vegan leather. Got dropped 3 times waiting on a albany park phone. Prices for their sofas start well under $1500. I absolutely love the look of this couch. Then, I stumbled on Albany Park and the olive velvet Park Armchair. We'll go through their three collections and discuss the ins and outs so that you can make the right choice for your home. It's HUGE. Overall I'd highly recommend and will definitely consider Albany Park in the future!! Quality in the materials used to make the sofa. Wish they had more cushioning, even just a bit more give would have made a big difference. You might be inspired to redecoate your space after all. I struggled for about 30 minutes when one of the brackets on the arm got jammed and wouldn't snap into place, or let me pull it out to reposition it. The company offers free shipping on all orders. The sofa is also very comfortable to sleep on! The vegan leather is EXTREMELY pet and kid friendly. It is the prettiest green color. We are very happy with it. I requested a return in which customer service said could not be done due to the fact that I did not have the original DAMAGED BEYOND REPAIR boxes that it arrived in. The way I feel about the couch is the way I feel about the Ottoman. We got through that, got the couch put together and it is like a rock. Im 58 and my husband is 60 - we both spread out with plenty of room + a dog. Seriously, one of my favorite home items ever. Super cure, but the most uncomfortable couch i've ever had. It fits our living room area perfectly. The rest is ok. The chairs are exceptionally comfortable, despite the wear, but the sofa gets awkward and uncomfortable if more than two people sit on it, because the uneven wear in the center leans you in toward the person in the middle. What customers are saying: No regrets whatsoever. I absolutely love my park sectional! My kids have been flopping around on them even though we aren't supposed to flop or jump on furniture. Everyone comes over once the information because they just love it. Some links on Slumber Search are referral links. Is it comfortable? Make this right! The chair is awesome. The Park Sofa in rust fabric Credit: @albanyparkhome The DTC Treatment Beyond beautiful design, Albany Park is the DTC furniture dream. A bit overwhelming to receive shipment, but I opened each box and carried the pieces upstairs individually, breaking down boxes as I went. How Albany Park holds up. I could not get through via phone and left a message. But yes, you will have to wait for it. Blue velvet like fabric. I would compare this couch to a doctor office waiting room or dormitory furniture. They were a difficult to put on. It fits perfectly into my one-bedroom apartment and I've even had guests eager to sleep on it when they visit, it's just that comfy! Very comfortable! I highly recommend this company. It is extremely durable and comfortable. Just received my Kova sectional today. We opted to try out the Albany loveseat ($895, originally . Albany Park set out to make it easy for people to anchor their homes with comfortable sofas that are efficiently packaged, and easy to maneuver in homes with tight spaces. Great work, Albany Park. Sturdy. I was pretty patient due to Covid and shipping delays that came with that. After almost a month, the pieces are not delivered. Im so glad I took the plunge its worth every penny. It now has a bend to it and hope is doesnt snap eventually. I may need to give away this beauty and order the larger size. Its a great size for a small one bedroom apartment and easy to assemble. The instructions were pretty straightforward. The two of us put it together in about 20 minutes, and we're blown away with the ease of assembly leading to such a sturdy piece of furniture. You can't go wrong with Albany Park. Its a good idea to compare prices, styles, and quality before making a purchase to ensure that you find the best furniture for your needs and budget. The Albany Park service team was amazing! Very comfortable, looks great, and is well made cant beat the value! The couch is beautiful. All of these numbers come straight from the brand's website: Blinds.com Economy Light Filtering Cellular Shades: 4.7/5 stars based on more than 700 ratings. If you are on the fence dont wait another second. I love their story, their style, the affordability, and their customer service. Also difficult to unlock pieces from each other when you want to reconfigure it. The ottoman is great for guests to sit on. Hopefully someone will be able to find this review and make a better choice(NOT TO BUY) Than I did. I decided to buy Albany because the price point was great, the appearance was eye catching, and the business seemed worth a try. I wish there was a size in between the love seat and the sofa.
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